Privacy Policy
Effective date: 11 November 2023
Welcome to Remy, a digital rewards platform designed for small businesses. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your data when you use our services.
Information we collect
When you use Remy, we may collect the following types of personal information:
- Personal Details: Name, email address, date of birth, gender, and interests.
- Device Information: IP address, device identifiers, and operating system details.
- Usage Information: Interaction with the app, including page views, reward redemptions, stamp collections.
How we use your information:
We use your personal information to:
- Provide and improve our services.
- Facilitate your interaction with participating merchants.
- Enable personalised content, rewards, and offers.
- Communicate essential updates about new features or service changes.
When you engage with merchants via Remy, they may access certain personal details provided by you, such as: Name, email address, date of birth, gender, and interests. Merchants may use this information to engage with you via push notifications and email. You can control your communication preferences per merchant through the app settings, opting out of emails or notifications at any time.
- Local Storage: We store some of your data on your device using local cache, shared preferences, and browser web storage (e.g., HTML5). This helps improve app performance and user experience.
- Server Storage: Your personal data may also be stored on our secure servers for purposes such as app functionality, data analysis, and customer support.
Sharing your information
We do not share your personal information with third parties except for the following purposes:
- With participating merchants for engagement purposes (as outlined above).
- With service providers who assist in delivering and improving our services (e.g., cloud storage, analytics).
Your rights
You have the right to:
- Access: Review the personal information we hold about you. Update: Correct any inaccuracies in your information. Delete: Request deletion of your personal data. Opt-out: Control email and push notification settings for each merchant.
- Update: Correct any inaccuracies in your information.
- Delete: Request deletion of your personal data.
- Opt-out: Control email and push notification settings for each merchant.
You can manage these preferences through the app or by contacting us.
Data Security
We implement appropriate security measures to protect your personal information from unauthorised access, disclosure, or alteration. However, no method of data transmission or storage is 100% secure, and we cannot guarantee absolute security.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our platform, and the effective date will be updated accordingly. Continued use of the app indicates your acceptance of the updated policy.