Terms of Service
Effective date: 11 November 2023
Welcome to Remy, a digital solution crafted for small businesses. These Terms of Service (“Terms”) outline the rules and regulations for using our services. By accessing or using Remy, you agree to abide by these Terms.
Acceptance of terms
By using Remy, you acknowledge and agree to these Terms. If you do not agree with any part of these Terms, please refrain from using our services.
User accounts
- Account creation: To access certain features of Remy, you must create an account. You agree to provide accurate and complete information during the registration process.
- Account security: You are responsible for maintaining the confidentiality of your account credentials. Notify us immediately of any unauthorised use or security breaches.
Use of services
- Compliance: Users must comply with all applicable laws and regulations while using Remy.
- Service providers: We may engage third-party service providers to assist in delivering and improving our services.
- Prohibited activities: Users are prohibited from engaging in any activities that may disrupt or interfere with the proper functioning of Remy.
- Participating merchants: Remy operates in conjunction with participating merchants. The availability of rewards is subject to the terms and conditions set by these merchants.
- Reward redemption: Users agree to redeem rewards in accordance with the rules specified by the participating merchants.
- Data collection: We collect and use user data as outlined in our Privacy Policy. By using Remy, you consent to our data practices.
- Communication preferences: You can choose to opt out of promotional communications at any time, Remy will never send you this type of communication but individual merchants may do so when you become their customer, you will be able to opt out of these at any time through the app.
Profanity and Content Moderation
To uphold a respectful and positive experience for all users, Remy uses automated systems to screen outgoing messages sent to customers for offensive language, profanity, or derogatory content. This profanity check aims to prevent content that may be harmful or offensive from being distributed on the platform. If a message is flagged, users will be notified and provided the option to review and revise the message before resubmission. If you believe a message was flagged incorrectly, you may save it as a draft and request a manual review.
Communication
By creating an account with Remy, you agree to receive essential updates about new features, important changes, and necessary information related to the use and functionality of the app. These communications are an integral part of the service we provide, ensuring you stay informed about the latest improvements and modifications to the app.
Modifications
Remy reserves the right to modify or update these Terms at any time. Changes will be effective upon posting the revised Terms on our platform. Continued use of Remy after any modifications indicates your acceptance of the updated Terms.
Termination
Remy reserves the right to terminate or suspend access to Remy for any user violating these Terms or engaging in activities that compromise the security or integrity of the platform.
Limitation of liability
Remy is not liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use our services.
Governing law
These Terms are governed by and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law principles.